Terms and Conditions

Welcome to BSG Europe. By using our website and services, you agree to comply with and be bound by the following terms and conditions of use.

1 Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use this website or place any orders.

2 Company Information

This website is operated by BSG Europe.

Company details:

  • Company name: BSG EUROPA d.o.o

  • Registered address: Slovenia, Ljubljana, Tesarska ulica 9

  • Registration number: 9168141000

  • VAT number: SI38977915

Contact email: info@bsg-europe.com

3 Description of Service

BSG Europe provides an online store offering cosmetic products, including nail polishes and related items, for customers across Europe.

We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.

4 User Responsibilities

When using our website, you agree that:

  • You provide accurate and complete information when placing an order

  • You are responsible for maintaining the confidentiality of your account

  • You will not use the website for any illegal or unauthorized purpose

  • You are responsible for ensuring that the delivery address provided is correct and complete

5 Orders and Payment

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

Product images are for illustrative purposes only. Actual products may differ slightly from the images shown on the website, including variations in color, appearance, or packaging.

Prices are displayed in Euros (€).

For individual customers, all prices include VAT unless otherwise stated. For business customers with a valid VAT identification number, prices may be displayed excluding VAT.

We reserve the right to change prices at any time without prior notice. However, such changes will not affect orders that have already been confirmed.

6 Shipping and Delivery

We deliver across Europe.

Shipping costs vary depending on the destination country and selected delivery method. Exact shipping fees and free shipping conditions are shown at checkout and on the Shipping Information page.

Orders are usually processed within 1–3 business days after payment confirmation.

Delivery times depend on the destination country and carrier.

Risk of Delivery

Once an order has been handed over to the shipping carrier and marked as delivered, the responsibility for the goods transfers to the customer.

We are not responsible for delays caused by shipping carriers.

Failed Delivery

If a parcel is returned due to incorrect address, refusal, or non-collection, any reshipping costs are borne by the customer.

7 Returns and Refunds

Due to hygiene and safety reasons, cosmetic products (including nail polishes) may only be returned if they are unused, unopened, and in their original packaging.

We reserve the right to refuse returns where there are signs of use, damage, or tampering.

8 Product Information Disclaimer

Product images are for illustrative purposes only.

Actual product colors may vary slightly due to differences in screen settings, lighting conditions, and manufacturing batches.

We do not guarantee that product images will perfectly represent the actual appearance of the item.

9 Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of BSG Europe and is protected by applicable intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.

10 Limitation of Liability

To the maximum extent permitted by law, BSG Europe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

We are not responsible for any misuse of products purchased from our store.

11 Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, transport disruptions, or governmental actions.

12 Privacy and Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect and process your personal data in accordance with applicable data protection laws, including the GDPR.

13 Changes to Terms

We reserve the right to update or modify these Terms at any time.

Any changes will be effective immediately upon posting on this page.

Your continued use of the website after changes means you accept the updated Terms.

14 Governing Law

These Terms are governed by and interpreted in accordance with the laws of Slovenia.

Any disputes shall be subject to the jurisdiction of the courts of Slovenia.

Contact Information

If you have any questions about these Terms, you can contact us.

Contact us

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